In the past years we have identified more than 60 procedural issues that we have experienced first-hand in daily operations. We have summarized them on the page below. Many of these issues are symptoms of an underlying procedural problem.

Effective procedure – OSS – deadline for sharing files with complainant

Article(s) involved (national, EU, or other):


There is currently no deadline for the CSA to forward the submissions or other exchanges files of the case from the LSA to the complainant.

Ideal Solution

The text should provide such a deadline.

Proposed Solution

Concepts 7, 9, 10, 14 and 16 should solve these issues.

Reference to specific noyb cases:

See Grindr C-012 case. It took 6-7 months for the SAs to deliver the controller’s submission to the complainant.

National Issues

National Issues